inSync design ships all purchases via Registered Australia Post, which allows all packages to be traceable.
Once your purchase has been processed, you will receive an email confirmation to advise you of the delivery.
All items will need to be signed for upon delivery to verify that you have received the parcel.
In the very rare event that your purchase is lost in transit, please don’t hesitate to contact us and we will investigate its whereabouts and will immediately commence an investigation with Australia Post and if the parcel is unable to be found, we will replace it.
Postage rates are added at checkout and are as follows:
Registered Australia Post: AUD$10
Express Australia Post: AUD$15
Registered International Post: AUD$20
Please note International customers will be responsible for local duties and taxes.
All parcels can be tracked and remain the responsibility of inSync design until transferred to the buyer upon delivery.
Shipping is a flat rate per order irrespective of the number of items ordered and is based on your location (Australia or International).
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We strive to have all orders dispatched within 24-48 hours.
Parcels shipped via Express Post are guaranteed next day delivery within the Australia’s Express Post network. All remaining areas will have a delivery time between 2 and 7 business days depending on the location.
Parcels being shipped to an international address will be delivered approx. within 10 business days, depending on the location.