Privacy Policy

Thank you for accessing www.insyncdesign.com.au (the “INSYNC DESIGN WEBSITE”) operated by Iris Saar Isaacs trading as “INSYNC DESIGN”

INSYNC DESIGN is committed to respecting the privacy of your personal information. By visiting the INSYNC DESIGN website directly or through another site, you accept the practices described in this Policy.

To learn more, please read this Privacy Policy which governs the collection, use and disclosure of your personal information by INSYNC DESIGN through the INSYNC DESIGN website.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at iris@insyncdesign.com.au.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, and American Express.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at iris@insyncdesign.com.au.

Based on 750 reviews
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(5)
Love this pink!

I have quite a collection of inSync brooches in raw, gold, red, green, white and black. This pink really stood out when I browsed recently. It is a lovely deep pink and the shape is true to its name. Perfect for white linen in summer. These brooches always receive compliments. I love them!

Converted 💛💛💛

I’ve always been a silver girl, but wearing my new InSync gold Bosket Earrings, I’m converted! Thanks Iris loving my new look.

Fabulous

Your design in all your work is amazing Iris , I just wish that I was 40 years younger to do them justice.😱❤️

Another gorgeous brooch from inSync design!

Thank you Iris for another gorgeous brooch you have created. Thank you also for making sure that I received my order in time for my trip overseas! I am going to enjoy wearing it for sure!

Love it! Beautiful, comfortable and unique like all the pieces I got from you!! It is wearable art!!

Elegant and versatile

C
X2 Meander Stud Earrings - Raw/ Black
Carol M.

Stunning

Stunning earrings

Absolutely stunning. They are refined, light weight and look fantastic.

Simply Stunning

Everyone has complemented on my earrings. They are just gorgeous. So different to what people ate wearing.

Thank you so much for your kind words Lana, I appreciate it! I'm thrilled that you're getting so many compliments on your earrings. It's wonderful to know they're standing out as something unique. Enjoy wearing them, and the compliments they bring ;) ✨

Very beautiful

Love my be brooch. Stunning.

Thank you so much Nina, I appreciate it! I’m glad that you love your Contra brooch. Enjoy wearing it and the compliments it brings ;)

Stunning!

A gorgeous accessory: classic yet quirky. Thank you for this beautiful representation of the "freedom" that comes with age, a gift for my 50th.

Thank you so much for your kind words Nicola! I'm thrilled that the Annex brooch resonated with you. What a wonderful way to celebrate your 50th – wishing you happy birthday and enjoy wearing your brooch and the compliments it brings!

Love them

A stunning pair of earrings. Very unique. Loads of compliments.

Thank you so much for your kind words Nina, I appreciate it! I’m thrilled that you love your earrings and that they’re bringing you so many compliments—wear them with joy! ✨

Feeling Fabulous

I absolutely love the look & the comfort of these earrings.
Only worn them twice so far but have had many positive comments.
Parcel delivery was prompt & the little note included was delightful.
Thank you, money well spent.

Thank you so much for your lovely review Liz, I appreciate it!

I’m thrilled that you’re feeling fabulous in your new earrings and that they’ve already brought in so many compliments. I'm also delighted that you enjoyed the personal note and prompt delivery. It’s wonderful to know that you feel it was money well spent—your support means the world to me!

Enjoy wearing them, and I hope they continue to make you feel fabulous every time you do.

Warm regards, Iris x

Love it so stylish.

Just feel so stylish

Hi Iris, have loved my previous inSync earrings, was devastated when I lost one, contacted you & you made me a replacement. (Love you dearly for this🤗🥰).
Love the Contra Brooch & earrings, get lots of comments & compliments.
Feel so special wearing art pieces, thank you.

Thank you so much for the lovely review Toni, it made my day!
I'm thrilled to hear how much you're enjoying your inSync pieces, and I'm glad I could help with the replacement earring.
It's fantastic that you're getting lots of compliments and thank you for sharing your thoughts, I truly appreciate it!

Maybe my fave!

My husband noticed!!! 😉

Today I wore the silver contra brooch, (I also have the red one, for another day…) when I got home my husband said ‘oh what a beautiful brooch, is it new?’ Hahaha, what can I say, love, love, love inSync pieces of art! Just can’t help myself, makes me feel so good and that’s what matters 💕

I'm so happy that your husband noticed and loved your new brooch. I love knowing that my pieces make you feel so good—that’s exactly what I aim for! Next time I would suggest layering the silver and red Contra brooches together, it will have a lovely effect!

Enjoy wearing your brooches, and thanks for being such a fabulous part of the inSync community. Sending you lots of love!

Really like these

I really like these earrings. They are silver and black anodized aluminum,. They are very light and comfortable to wear. All good!! Well done Iris!

Thank you so much for your kind words Debra, I appreciate it! I'm thrilled that you love your earrings and find them light and comfortable. Enjoy wearing them and the compliments they bring ;)

Beautiful earrings....not exactly what I was expecting, but beautiful.

For some reason I thought these were enamel....they are not. They are colored metal. I love the color and the length.

One note, Iris - I got two earrings that go on the same side. You want the channel for the ear wire to be on the inside, and in my case I got two with the same orientation, so one is on the outside. My hair covers it, though.

Overall, pleased with my purchase and happy to support a small business.

Hi Debra,
Thanks so much for the your five start review, i appreciate it. I am pleased that you love the colour and length of your earrings, but I wanted to clarify that the earrings are made from anodised aluminum, rather than enamel.

The decision to have both closures on the same side was made to help keep costs manageable. Since the earrings hang sideways like a hoop, the clip remains discreet and out of sight, ensuring the design remains elegant while being cost-effective. Creating two oposite sides would have significantly increased production costs, and I strive to balance affordability with quality.

Thank you again for taking the time to review the earrings and for your your support. I hope you will continue to enjoy your earrings and feel stylish and unique while wearing them. Warm regards, Iris x

Breath brooch - ref

Simply gorgeous!!!
My third brooch.
Must be great or I wouldn’t be buying them .
Love ❤️❤️❤️

Thank you so much for your lovely review Peta, I appreciate it! I am thrilled that you love your new Brooch. It means the world to me that you continue to choose inSync design for your unique jewellery pieces. Enjoy wearing the brooch and the compliments it brings, Iris ❤️

K
Undulate Pebble Necklace - Ruby
Kerri W.
A little Ruby

Beautifully designed and detailed finishing.

Thanks so much for your review Kerri, I appreciate it and am pleased that you love the design and attention to detail. Enjoy wearing your new necklace and the compliments it brings ;)

T
X2 Bend Necklace - Gold/ Black
Therese D.

Love it and great value!!

C
X2 Calibre Necklace - Raw/Black/Gold
Carol M.

Another stunner

C
X2 Calibre Necklace - Raw/Black/Gold
Carol M.
Mixed colour stunner

This is an absolute stunner of a necklace - simply elegant - works with everything. Love it

Thank you so much for your wonderful review Carol, I appreciate it! I'm thrilled that you love your new necklace and find it to be such a versatile piece. Thanks again for supporting my work and enjoy wearing your new necklace and the compliments it brings ;)

Pink is it! Gorgeous brooch in pink looking good with any colour top.